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B MBA 502 WK #3 Paper - Operations Management 1 Operations...

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Operations Management 1 Operations Management Brandy Boler University Of Phoenix
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Operations Management 2 Operations Management Kudler Fine Foods plans to start contracting organic produce from local growers, and this could be a big step for Kudler if they decide to make adjustments within the stores operation. This paper will identify the business processes at Kudler that could be affected by this decision and will explain how they will be affected, describe how Kudler’s supply chain would be affected by this decision, and describe the quality control tools and performance standards that Kudler will need to put into place to guarantee the effectiveness of its operations. Business Processes at Kudler If Kudler decides to contract local organic growers this decision could have an affect on certain business processes. A process is “any part of an organization that takes inputs and transforms them into outputs that, it is hoped, are greater value to the organization than the original inputs” (Chase, 2006, p. 3). Kudler is what we might call a service organization; they provide consumers with fresh produce and meat that might not be offered at any other stores. Kudler contracts their goods from local distributors that provide them with the inventory that they need in order to keep the store open. If Kudler decides to contract local growers to supply them with organic foods they must first make sure that there is a demand for organic foods from their customers, and understand the steps and processes required in order to get organic growers to supply their stores. There are two steps required in order to get organic foods from local growers to Kudler stores. The first step is researching and contracting a local grower. When Kudler researches local growers they want to make sure that the growers can provide the type of foods and produce that will be appealing to their customers as well as making sure that
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Operations Management 3 they can afford the cost. Local growers would be categorized as hybrids; meaning they have a process that “combines the features of both make-to-order and make-to-stock” (Chase, 2006, p.13). Local growers will have their product stored away until consumers come and purchase them instead of only growing them when an order is placed. Kudler
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