Speech 140 Chapter 11 - In Mixed Company Chapter Eleven...

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In Mixed Company Chapter Eleven Technology and Virtual Groups
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Time and Space Communication competence becomes a significant challenge. The absence of nonverbal cues that we all depend on for helping determine meaning of messages is a substantial limitation of text-only and voice-only virtual groups.
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Social Relationships Virtual groups seem to require more time than face-to-face groups to develop positive social relationships and cohesiveness.
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Power Distance There are two types of status characteristics that are hidden from text- only communication Physical characteristics such as gender, age, etc. Communication cues such as rate of speech and tone.
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Conflict: Constructive and Destructive Communication filters that operate in face-to-face communication to short circuit emotional incontinence are less apparent when communicating electronically. Differences that emerge from virtual group membership that may represent several diverse cultures can also lead to misunderstandings and perceived insults.
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