[SHORTENED TITLE UP TO 50 CHARACTERS]2 Brief Description of the Change Management Models ADKAR The ADKAR change management model was invented by Prosci founder Jeff Hiatt. ADKAR is an acronym for Awareness, Desire, Knowledge, Ability, and Reinforcement. Awareness is the first step which focuses on the need for change. Desire happens after an employee becomes aware of why they need the change. They can learn how to benefit from the change and find the desire to change. Knowledge is the next step in identifying all the knowledge they are going to need to learn to successfully make the change. Ability involves the confidence and tools required to effectively gain the skills and behaviors intended because of the transition. Reinforcement is the last step which provides a follow-up process to ensure the change is permanent.by Unknown Author is licensed under
