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Unformatted text preview: suppliers current quality levels, a buyers ability to collect and analyze quality-related data Supplier Quality Management Using a Total Quality Perspective Eight Key Principles of TQM Define quality in terms of customers and their requirements Pursue quality at the source Stress objective rather than subjective analysis Emphasize prevention rather than detection of defects Focus on process rather than output Strive for zero defects Establish continuous improvement as a way of life Make quality everyones responsibilities Pursuing Six Sigma Supplier Quality Using ISO 9000 and Baldrige Criteria to Assess Supplier Quality Systems (9 principles page 257), ISO 900 Registration, Malcolm Baldrige National Quality Award (Exhibit 8.6)...
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- Spring '08