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Jack's First Community Cover individual paper

Jack's First Community Cover individual paper - I...

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I. Overview/Company History When approaching the development of this paper, I kept in mind several key tasks. First, I wanted to do a research analysis paper on a dynamic and growing team or group that was familiar to me. Secondly, I truly wanted to have a realistic impact on the organization as a result of the research that was done for the paper. I chose the First Community Insurance and Annuity Center of Bourbonnais, Illinois. They have been our family’s auto and home insurance carrier for a few years, and we have a good working business/client relationship with them. First Community Insurance and Annuity Center is a family-owned and operated business that has been in existence for 18 years. First started in October 1990 with two employees, they have grown into a multi-dimensional insurance and annuity company with 11 employees. In order to provide information for the paper, I was able to get the President of the Company, Douglas Wheeler, to sit down with me for several hours on December 20, 2007 in one of his offices. II. Team/Group Definition Before we get into the specifics about First Community Insurance and Annuity Center, I felt it important to redefine what type of group we’re looking at. A small group, according to our text (Tubbs, 2007, p. 6) , is “a range from 3 to about 20 people”, and a group is identified by five different considerations which are: (1) interaction, (2) structure, (3) group cohesion, (4) social identity, and (5) goals. And also from our text, “a group is more general…a team is a type of group.” (Tubbs, 2007, p. 6). By definition, a team is “a high performing task group whose members are actively interdependent and share common performance objectives”. <<PERIOD INSIDE THE QUOTES Team implies closeness as well as cooperation. (Tubbs, 2007, p. 6). 1
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First Community Insurance and Annuity Center meets all of the above criteria for a highly- developing and performing team. III. Team/Group’s Main Purpose and Mission Statement; Group Norms I asked Mr. Wheeler why the purpose of his Compan y ies , and more specifically his team s , exist ence . His reply initially was simply , “ to make a profit .” Mr. Wheeler then expounded by saying that he also wanted, “ to continue to run and expand his business, and to help his associates earn a decent wage and provide for their families. But Aa s we got into our meeting, he was able to share his Company’s core philosophy statement that has driven and directed him and his co-workers for many years. I attached a copy of the core philosophy statement to this paper as appendix A . (See Appendix A). It This statement sets core values , and operating priorities and expectations on what is important to the Company and as well as the overall expectations on employee performance. how its employees are expected to perform.
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