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MGMT 363 Final Review Part II

MGMT 363 Final Review Part II - 0 MGMT 363 Final Review...

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0. MGMT 363 Final Review Part II (Exam 4) Ch 13, 14, HRM, and 16 Chapter 13 Hewlett-Packard o Leader Mark Hurd (2005) o In 2 years turned it into the largest technology company in the world with $92 billion in sales o “Low-key, self-effacing, and a bread-and-butter business guy” Used more personal forms of power and “softer” methods of influence to lead Encouraged direct contact from employees with ideas Brought in outsiders, simplified reward systems, and refused to use outside consultants in an effort to minimize the coalitions that had formed w/in the organization o Hurd originally came from NCR o Part of ability to influence as leader is the creation of common goals OB On Screen: The Queen o People’s responses to legitimate power (Queen Elizabeth, no real authority just ceremonial) aren’t quite the same as those to more personal forms of power o Princess Diana held an extreme level of referent power People had a desire to identify and be associated with her OB Internationally: Google and Kai-Fu Lee o Kai-Fu Lee VP of Engineering and president of Google Greater China Came from Microsoft Ability came from his understanding of guanxi (translated “relationships”) Guanxi – ability to influence decisions by creating obligations b/n parties based on personal relationships o Chinese managers in different parts of the country have different beliefs when it comes to which influence tactics are the most effective o Managers need to be acutely aware of both general and more specific cultural differences when trying to influence others in China OB at the Bookstore: The 48 Laws of Power o Laws 1. Never outshine the master 3. Conceal your intentions 7. Get others to do the work for you, but always take the credit 15. Crush your enemy totally 17. Keep others in suspended terror: cultivate an air of unpredictability
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33. Discover each man’s thumbscrew (weakness) o
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