MGMT_363_Exam_4_Notes

MGMT_363_Exam_4_Notes - Chapter 13 Leadership Power and...

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Chapter 13: Leadership: Power and Influence 13.1 What is leadership ? What is power ? What role does power play in leadership? Leadership is the use of power and influence to direct the activities of followers toward goal achievement Power is the ability to influence the behavior of others and resist unwanted influence in return. o Power is necessary, in that it gives leaders the ability to influence others o Power can be seen as the ability to resist the influence attempts of others 13.2 What are the different types of power that leaders possess, and when can they use those types most effectively? Leaders have five major types of power There are three organizational forms of power : Legitimate power is based on authority or position of authority inside the organization o Sometimes referred to as “formal authority” o Often have a title o Can ask others to do things that are considered within the scope of their authority Reward power exists when someone has control over the resources or rewards another person wants. o Based on the distribution of resources or benefits Coercive power exists when someone has control over punishments in an organization o Operates primarily on the principle of fear There are two personal forms of power : Expert power is derived from a person’s expertise, knowledge, or skill on which others depend Referent power exists when others have a desire to identify and be associated with a person o Based on the attractiveness and charisma of the leader o Derived from an affection, admiration, or loyalty toward a specific individual o Ex) Oprah Winfrey These types of power can be used most effectively when leaders are central to the work process, highly visible, have discretion, and are the sole controllers of resources and information Table 13-2: Guidelines for Using Power
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Contingency Factors that influence the degree to which leaders can use power to influence others Substitutability is the degree to which people have alternatives in accessing resources. Discretion is the degree to which managers have the right to make decisions on their own Centrality represents how important a person’s job is and how many people depend on that person to accomplish their tasks Visibility is how aware others are of a leader’s power and position Companies are increasingly using ‘networking maps’ to understand the power structures in organization Table 13-3: The Contingencies of Power 13.3 What behaviors do leaders exhibit when trying to influence others? Which of these behaviors is most effective?
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Influence is the use of an actual behavior that causes behavioral or attitudinal changes in others. o
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MGMT_363_Exam_4_Notes - Chapter 13 Leadership Power and...

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