Conflict Resolution in the Work Place_draft

Conflict Resolution in the Work Place_draft - Conflict...

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Conflict Resolution Conflict Resolution in the Work Place Hexagons General Studies 300 Mr. Kamal Faour July 8, 2004 1
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Conflict Resolution Conflict Resolution in the work place Diversity in corporate America is changing the face of conflict resolution in the work place. What is conflict management the control of conflict within an organization? “There are three main philosophies of conflict management: traditionalists hold that all conflict is bad and potentially destructive for an organization. On the other hand behaviorists see conflict as inevitable in an organization and attempt to harness it in a positive way. The interactionists see conflict as essential to the survival of an organization and as something that should be encouraged.” (www.oxfordreference.com). We will take a bold look at diversity in the work place and how conflict resolution issues are resolved in the areas of gender, age and ethnicity in corporate America. Gender With the onslaught of World War II, women entered the work-place like no other time in American history. Men were needed overseas to defend ‘democracy and the pursuit of the American dream,’ and women were needed in what had been traditional male roles, here at home. Women were required in factories, and, yes, in corporate-America, too. When our service-men returned, many women also returned to their own traditional roles, but a trend had been started; women in the work-place. This gave rise to new diversity, and with new diversity, conflict on-the-job. Phenomena like “sexual harassment,” “glass ceiling” and “old-boy network” were born and defined. And although great progress has been made since their inception, there is still a great deal to understand about the way that the genders relate between themselves and each other in the workplace. These terms merely provide a point of origin for opportunities of conflict resolution within the realm of gender diversity in corporate America. 2
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Conflict Resolution For centuries, our American ancestors lived in traditional family settings where men were the head of the household; either fathers or husbands. Women adhered to their spouses’ or fathers’ wishes, did not hold property in their own right, did not govern their own bodies, did not provide for themselves, did not hold differing opinions publicly and certainly did not vote. Our constitution did not originally give women an equal voice; their equality was gained slowly throughout the 20 th century. Equality in the workplace is
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This note was uploaded on 07/09/2008 for the course GEN GEN300 taught by Professor Unknown during the Spring '08 term at University of Phoenix.

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Conflict Resolution in the Work Place_draft - Conflict...

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