MANAGEMENT 3200 FINAL EXAM REVIEW QUESTIONS

MANAGEMENT 3200 FINAL EXAM REVIEW QUESTIONS - 1 MANAGEMENT...

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MANAGEMENT 3200 FINAL EXAM REVIEW QUESTIONS MOTIVATION 1. What are the five needs in Maslow’s hierarchy of needs? (Know what each need is and be able to recognize what need is being satisfied in a given situation) 2. According to Maslow, what motivates your behavior? 3. What does Maslow believe about satisfied needs? 4. If a need is frustrated, what will the employee experience, according to Maslow? Can the employee still be motivated if his/her needs are frustrated? 5. What needs are typically unsatisfied in most organizations? Why is this the case? What would help satisfy these needs? 6. What need is the highest level of personal motivation? How many people reach this level? Is it ever fully satisfied or fulfilled? 7. What is a peak experience? 8. What does the research say about Maslow’s hierarchy of needs? 9. What is a cafeteria style benefits plan? 10. How would you apply Maslow’s theory of motivation if you were a manager? 11. What are the three needs in ERG theory that can motivate behavior? 12. How do the three needs in ERG theory match up to the five needs in Maslow’s hierarchy of needs? 13. What does Alderfer’s ERG theory say about a satisfied need? 14. What is the frustration-regression principle in ERG theory? What does it say about need frustration? 15. What does Herzberg say is the opposite of job satisfaction? The opposite of job dissatisfaction? 16. What is a motivator factor and what is it related to in 2-factor theory? (be able to recognize what are motivators on the job). Motivators are like what needs in Maslow’s hierarchy? 1
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17. What is a hygiene factor and what is it related to in 2-factor theory? (be able to recognize what are hygienes on the job). Hygienes are like what needs in Maslow’s hierarchy? 18. What does Herzberg advocate as the only way to motivate employees (i.e., make them job satisfied)? 19. What is the effect of good pay, good supervision, good benefits, etc…on job dissatisfaction? Can hygiene factors motivate people according to Herzberg? 20. If I gave you an example of a person holding a certain type of job (e.g., specialized or enriched) and having either good or poor hygienes (e.g., pay, benefits, and supervision), you will be able to tell me what the person is experiencing in terms of job satisfaction or no job satisfaction and job dissatisfaction or no job dissatisfaction). 21. What are the problems with Herzberg’s 2-factor theory?
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This note was uploaded on 07/10/2008 for the course MGT 3200 taught by Professor Sauley during the Spring '06 term at LSU.

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MANAGEMENT 3200 FINAL EXAM REVIEW QUESTIONS - 1 MANAGEMENT...

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