Week2_ Process Modeling - Business Process Model Ordering...

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Business Process Model - Ordering BSA/375 Instructor: 2017
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Business Process Model A Business Process Model is a business analysis technique that captures how a business process works and how people from different groups interact to achieve a business objective. It is a diagram that depicts the design and flow of the business processes visually. A Business Process Model also covers the variations and exceptions in the process. For example, if you are looking at an order process, you may choose how the customer service representative would handle the case of an invalid credit card payment. Process modeling involves graphically representing the functions, or processes, that capture, manipulate, store, and distribute data between a system and its environment and between components within a system” (Joseph S. Valacich, Joey F. George, 2017 pg. 183). A business process is a set of activities or tasks that accomplish a particular organizational objective.
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