MGT 314 Case - CASE Chick-n-Gravy Dinner Line She should...

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CASE : Chick-n-Gravy Dinner Line She should also recommend that once they Out of the five detects that caused the complaints Unacceptable Taste was the detect that received the highest number of complaints. The 2 nd highest was the Missing Label, the 3rd was Spill/Mixed, the next one is Improperly Sealed, and the final one is Underfilled. Ann should recommend to the manager to reduce the number of complaints made on Unacceptable Taste at the very first as it is receiving large number of complaints. In order to do so, she should also recommend the manager to look after Line-1 as it is creating more of this kind of detects then Line-2. Once they are done with the Unacceptable Taste defect, they should work on the Missing Label Defect. Most of the missing label defects are also caused by line-1. So, once again they should look after line-1. The third step that Ann should recommend to the manager is to rectify the complaints made on

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