Comms review - TRIP Model(can overlap o Topic easy to...

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TRIP Model (can overlap) o Topic - easy to explain, clear (ex holiday plans) o Relational - who we are to each other o Identity - who I am in this interaction (face-saving - how you're perceived) Face saving - important to Asian culture o Process - what communication process is used o Lowry - Under the Line Model While arguing you stay above the line but to resolve you have to go under the line (interests) Overlapping nature of trip goals- 1) not all goals emerge in all disputes. 2) interests and goals overlap with another and differ in primacy. 3) identity and relational issues are the drivers of disputes. They underlie topic and process issues. 4) in a serious dispute, topic only solutions are rarely satisfying to conflict parties. 5) conflict parties often specialize in one type of conflict. 6) goals may emerge in different form. Conflict Metaphors o Warlike violent (“that criticism is right on target”) (“OK, shoot!”) o Bullying (“everybody’s fair game”) (“I’ve been ripped, broken, beaten, and eviscerated”) o ****Trial (“you’re accusing me”) (“he’s got the best case”) o ****Explosive (“a short fuse”) (“I just needed to let steam off”) o Wild Act of Nature (“rowboat caught in a hurricane”) o Animal behavior (“stubborn as mule”) (“butting heads”) o Mess (“let’s not open up that can of worms”) (“tie up loose ends”) o Communication breakdown (“car won’t run”) (“phone drops call”) o Game (“toss the ball into his court”) (“back and forth”) o Heroic adventure o Balancing act o Bargaining table o Tide o Dance o Garden o Quilt making o Musical improvisation Lens Model of Conflict - viewed through communication behaviors and perceptions of those behavior o 2 things affect the lens: Gender Culture o 3 personal views in model: Oneself Other person Relationship o
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