Amazon_Team_Descriptions_2017 - Team Descriptions 2017 Amazon University Programs ADVERTISING Our Advertising Products and Sales teams strive to

Amazon_Team_Descriptions_2017 - Team Descriptions 2017...

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Team Descriptions 2017 Amazon University Programs ADVERTISING Our Advertising Products and Sales teams strive to reinvent the way companies advertise on Amazon. We create experiences that enhance the customer experience as well as achieve our advertisers' goals, building solutions for third-party advertisers that leverage Kindle devices, Mobile devices, Video, and Display Ads. We partner with sponsors and advertisers to create compelling interactive ads and branding experiences both locally and globally. AMAZON CUSTOMER SERVICE Amazon’s mission is to be ‘Earth’s most customer - centric company’, and our award -winning Customer Service team is an essential part of that mission. Through our innovative world-class self-service technologies developed by our “CS” team, we support customers from 75+ servic e locations around the globe. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7. Our CS technology and product teams build world-class CRM systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa. Working in a dynamic and fast paced environment, our CS team is continuously raising the bar on customer experience by advocating and inventing for customers, playing a key role in leading the way towards Amazon’s ultimate goal to be Earth’s most customer - centric company. “We are a company of pioneers. It’s our job to make bold bets, and we get ou r energy from inventing on behalf of our customers.” – Jeff Bezos, CEO AMAZON WEB SERVICES Amazon Web Services (AWS) is a dynamic, growing business unit of Amazon. Since early 2006, Amazon Web Services has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage, and other services gaining access to a global computing infrastructure that is the backbon e of Amazon’s multi -billion dollar retail business. At AWS, we’re committed to providing developers and their companies with the tools and services they need to be successful.
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