Chapter 9 _ Case Study - 1 Employee development also leads to improved product quality and better servicing and hence gaining more customer satisfaction

Chapter 9 _ Case Study - 1 Employee development also leads...

This preview shows page 1 out of 1 page.

1.) Employee development also leads to improved product quality and better servicing and hence gaining more customer satisfaction. It also results to saves on labor since there is reduced duplication of efforts, reduced time on problem solving and the chances of error are minimized. Employee training and development also ensures employee gratification and retention, therefore making them stay and work for longer period. It’s not true that once you train employees they are likely to leave for better career opportunities, but contrary to this belief trained staffs are happier and are more likely to stay in the company
Image of page 1
  • Fall '16
  • Ethics, better career opportunities

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask 0 bonus questions You can ask 0 questions (0 expire soon) You can ask 0 questions (will expire )
Answers in as fast as 15 minutes