2017_Autumn_Case study final - Case Study Active Ageing...

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1 MGNT110 / 208 Autumn 2017 Case Study: Active Ageing Today (AAT) Written by Sabine Straver for MGNT110 / 208 Autumn 2017 Background Active Aging Today (AAT) is an organisation which has been around for over forty years. It started as a group of volunteers who stood up for the rights of the aging (people 65+ years old). Over time the organisation has been able to secure funding via grants and has grown to a multimillion dollar non-for-profit organisation with over 45 paid staff. Organisational Structure and Workforce Composition The organisational structure consists of members (mainly other not-for-profits and those interested in people who live with disabilities), a board (all volunteers, some of whom have been with the organisation since its inception) and a CEO who has been with the organisation for over twenty years. A number of departments, consisting of 4 to 25 staff each, have been developed around currently funded projects. The departments all have a Team Leader who is the first point of call for the ground staff in their team. Another way to understand how workers are organised is by considering whether they are office or field-based workers. The majority of the field workers have a lot of direct experience with aging, mainly through exposure to caring for a family member with an aging-related disease or disability. These field workers assist some 500 people, clients who are then classified for effective service provision (and for funding purposes) according to their particular aging related disease or disability, e.g. vision impaired, mobility issues (such as being wheelchair bound) or hearing impaired. The scenario Due to the high stress and work levels of both the administration department and the CEO, it was decided that the organisation hire an Administration Manager. Alex was selected - he knows aging well, as his Father passed away from dementia (Alex was one of his carers) and his Mum is in a nursing home with mobility issues and diabetes, and he has several years of managerial experience. He looked forward to the new challenge of working for an organisation
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