An Adjustment Refusal Letter-sample-2016 - An Adjustment Refusal Letter An out-of-town customer bought an expensive dress from the writer and mailed it

An Adjustment Refusal Letter-sample-2016 - An Adjustment...

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An Adjustment Refusal Letter An out-of-town customer bought an expensive dress from the writer and mailed it back three weeks later, asking for a refund. The customer explained that the dress was not a good fit and that she really did not like it anymore. But perspiration stains on the dress proved that she had worn it. Below is the letter response for the refusal. Marie’s Fashions 103 Breaker Rd. Houston, TX 77015. 713-454-6778. Fax: 713-454-6771 February 19, 2012 Ms. Maud E. Jones 117 Kyle Avenue E College Station, TX 77840-2415 Dear Ms. Jones: We understand your concern about the St. John’s dress you returned February 15. As always, we are willing to do as much as we reasonably can to make things right. What we can do in each instance is determined by the facts.
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