assign 3rd question - 3 Which of the seven managerial...

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3. Which of the seven managerial challenges discussed in this chapter is Target facing? How are they handling these challenges? Managing for competitive advantage. After the crisis, company was hacked, but the company still being responsible to customer and provide quality and efficient service, For example, after the crisis, Mr. Steinhafel, have decide to provide free credit monitoring and identify-theft insurance for one year to all its customers. Beside that Mr. Steinhafel also stopped a manager who wan reading e-mail on her cell phone as she passed through Target downtown Minneapolis head quarter, this show that Target is being responsible for customer and provide quality and efficient service, thus this lead to managing for competitive advantage. Managing for information technology. It is because of the system that Target CEO used is not high tech enough so the company was hacked and their customer information is exposed. Target CEO create new technology to replace the old technology. For example, new
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