ISE508_Lecture_01_WK1_082416 - D Belson USC Class#1 508 16...

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D. Belson, USC Class #1 508 16 1 PPD/ISE 508 Health Care Operations Improvement David Belson , PhD Daniel J. Epstein Department of Industrial and Systems Engineering Fall, 2016
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Health Care Operations Improvement It is possible to have a real impact Recently, attitudes in healthcare have changed “Improvement” goes by many names; Lean, QI, PI, … D. Belson, USC Class #1 508 16 2
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D. Belson, USC Class #1 508 16 3 Today Overview of this course Objectives, responsibilities Logistics Grading, text, communications TA Overview What is health care operations? How do we improve it? What is the range of methods we can use?
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Health care Worlds largest industry” per McKinsey Consulting Clinical Providers; doctors, nurses, technicians Hospitals, clinics, hospital systems Payers; insurance companies & government Information systems Technology providers Research Suppliers; Pharma, materials, etc. D. Belson, USC Class #1 508 16 4 & people
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