Midterm Quiz - ITPM 515 - Dashboard ► 2016/Fall ►...

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Dashboard 2016/Fall ITPM 515-51-2016/Fall 9 EXAM (30 points) Question 1 Correct 1 points out of 1 Started on Friday, November 4, 2016, 2:11 PM State Finished Completed on Friday, November 4, 2016, 6:18 PM Time taken 4 hours 6 mins Points 33/46 Grade 22 out of 30 ( 72 %) A focus group is most useful to: Select one: a. Document steps in a business process b. Elicit ideas in a group environment to assess customer satisfaction c. Elicit user and system requirements d. Build trust among end users The correct answer is: Elicit ideas in a group environment to assess customer satisfaction
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Question 2 Correct 1 points out of 1 Question 3 Correct 1 points out of 1 A glossary is useful in the requirements activity because: Select one: a. It helps reduce misunderstanding between project teams and customers from different professions b. It documents key terms that are necessary for the design of the product or service c. It is an industry best practice d. It is necessary for UML notations The correct answer is: It helps reduce misunderstanding between project teams and customers from different professions A major benefit for creating AS IS and TO BE business processes is: Select one: a. To identify activities that can be eliminated and save time and money b. To build a new process that meets legal standards c. To build a new process that can ultimately be approved by the sponsor d. To identify defects in the old process and generate support for improvements in the new process The correct answer is: To identify activities that can be eliminated and save time and money
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Question 4 Incorrect 0 points out of 1 Question 5 Correct 1 points out of 1 The goal of the mobile Investigations project is to: Select one: a. Reduce paperwork and increase efficiency b. Put mobile devices in the hands of investigators c. Improve security of data d. None of the above The correct answer is: Reduce paperwork and increase efficiency A requirements workshop can best be organized by: Select one: a. The project work breakdown structure b. Obtaining direction from the sponsor and business owner c. Type of requirement, feature, or audience/customer class d. A prioritization exercise by the end users The correct answer is: Type of requirement, feature, or audience/customer class
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Question 6 Correct 1 points out of 1 Question 7 Correct 1 points out of 1 A subject matter expert will do all of the following, EXCEPT: Select one: a. Frequently use the product or service you are building in the project b. Insure the requirements deliverables are produced on schedule c. Thoroughly understand the affected business process d. Provide user requirements to the business analyst The correct answer is: Insure the requirements deliverables are produced on schedule A survey or questionnaire is best used to: Select one: a. Create a baseline of data from which to infer system requirements b. Obtain data that can be measured and populate case tools c. Apply defined terminology across the organization in a standardized manner d. Elicit information from many people quickly and
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