Block-3 MS-02 Unit-3 - UNIT 9 PERFORMANCE PLANNING AND REVIEW Performance Planning and Review Objectives After completion of the unit you should be able


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17 UNIT 9 PERFORMANCE PLANNING AND REVIEW Objectives After completion of the unit, you should be able to: l understand the concept of performance appraisal; l explain the performance appraisal process; l discuss the benefits of appraisal; l describe various appraisal methods; and l understand the problems in appraisal. Structure 9.1. Introduction 9.2 Concept of Performance Appraisal 9.3 Goals of Performance Appraisal 9.4 Objectives of Performance Appraisal 9.5 The Performance Appraisal Process 9.6 Benefits of Performance Appraisal 9.7 Performance Appraisal Methods 9.8 Performance Counselling 9.9 Problems in Performance Appraisal 9.10 Effective Performance Appraisal 9.11 Summary 9.12 Self Assessment Questions 9.13 Further Readings 9.1 INTRODUCTION Performance appraisal helps organizations to determine how employees can help to achieve the goals of organizations. It has two important activities included in it. First has to do with determining the performance and other with the process of evaluation. In this unit, concept of performance appraisal and the processes involved in it have been discussed. 9.2 CONCEPT OF PERFORMANCE APPRAISAL a) What is Performance? What does the term performance actually mean? Employees are performing well when they are productive. Productivity implies both concern for effectiveness and efficiency, effectiveness refers to goal accomplishment. However it does not speak of the costs incurred in reaching the goal. That is where efficiency comes in. Efficiency evaluates the ratio of inputs consumed to outputs achieved. The greater the output for a given input, the greater the efficiency. It is not desirable to have objective measures of