10.15 Managin Diversity in Organizations

10.15 Managin Diversity in Organizations - Managing...

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Click to edit Master subtitle style Managing Diversity in Organizations October 15, 2007
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Overview l Where have we been? l Course up to this point has focused on individual differences. l Where are we going this week? l Focus on how people perceive differences in other people and how those perceptions influence outcomes in organizations.
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Defining Diversity l Diversity : Variation based on any attribute people use to tell themselves that another person is different. l Surface Level diversity: Demographic differences such as race or sex that are readily visible to others. l Deep Level diversity: Differences between people that are not visible such as attitudes or beliefs. l Example : Gender and social class.
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“Value” in Diversity Hypothesis l Prediction : Diverse groups should have a broader range of knowledge, expertise and perspectives than homogeneous groups which should in turn facilitate their performance on complex tasks.
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Business Case for Diversity l Lew Platt, former CEO of Hewlett Packard “I see three main points to make the business case for diversity.” 1. A talent shortage that requires us to seek out and use the full capabilities of all of our employees.
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