10.15 Managin Diversity in Organizations

10.15 Managin Diversity in Organizations - Managing...

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Click to edit Master subtitle style Managing Diversity in Organizations October 15, 2007
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Overview l Where have we been? l Course up to this point has focused on individual differences. l Where are we going this week? l Focus on how people perceive differences in other people and how those perceptions influence outcomes in organizations.
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Defining Diversity l Diversity : Variation based on any attribute people use to tell themselves that another person is different. l Surface Level diversity: Demographic differences such as race or sex that are readily visible to others. l Deep Level diversity: Differences between people that are not visible such as attitudes or beliefs. l Example : Gender and social class.
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“Value” in Diversity Hypothesis l Prediction : Diverse groups should have a broader range of knowledge, expertise and perspectives than homogeneous groups which should in turn facilitate their performance on complex tasks.
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Business Case for Diversity l Lew Platt, former CEO of Hewlett Packard “I see three main points to make the business case for diversity.” 1. A talent shortage that requires us to seek out and use the full capabilities of all of our employees. 2. The need to be like our customers, including the need to understand
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This note was uploaded on 03/14/2008 for the course ILROB 1220 taught by Professor Goncaloj during the Fall '07 term at Cornell University (Engineering School).

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10.15 Managin Diversity in Organizations - Managing...

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