MGT 2530 - Exam 1 Study Guide - MGT 2530 Exam 1 Review Guide(Chapters 1 2 4 5 7 8 Chapter 1 What is Organizational Behavior Organizational Behavior

MGT 2530 - Exam 1 Study Guide - MGT 2530 Exam 1 Review...

This preview shows page 1 - 3 out of 17 pages.

MGT 2530 – Exam 1 Review Guide (Chapters 1, 2, 4, 5, 7, & 8) Chapter 1 – What is Organizational Behavior? Organizational Behavior definition o Organizational Behavior (OB) – Is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization's effectiveness. Human skills o Human Skills – The ability to work with, understand, and motivate other people, both individually and in groups Challenges of a Networked Organization o Working in networked organizations o Networked organizations are becoming more pronounced. o A manager’s job is fundamentally different in networked organizations. o Challenges of motivating and leading “online” require different techniques. Input, Process, Output relative to Individuals, Groups, Organizations o Inputs Are the variables like personality, group structure, and organizational culture that lead to processes. These variables set the stage for what will occur in an organization later. Individual Level Individual diversity characteristics, personality, and values are shaped by a combination of an individual’s genetic inheritance and childhood environment. Group Level Group structure, roles, and team responsibilities are typically assigned immediately before or after a group is formed. Organizational Level Organizational structure and culture are usually the result of years of development and change as the organization adapts to its environment and builds up customs and norms. o Process – Are actions that individuals, groups, and organizations engage in as a result of inputs and that lead to certain outcomes. Individual Level Processes include emotions and moods, motivation, perception, and decision-making. Group Level They include communication, leadership, power and politics, and conflict and negotiation. Organizational Level Processes include Human Resource Management and Change Practices.
Image of page 1

Subscribe to view the full document.

o Outcomes – Are the key variables that you want to explain or predict, and that are affected by some other variables. Individual Level such as Attitudes and Stress, Task Performance, Citizenship Behavior, and Withdrawal Behavior. Attitudes – Employee attitudes are the evaluations employees make, ranging from positive to negative, about objects, people, or events. o Example – “I really think my job is great” is a positive job attitude, and “My job is boring and tedious” is a negative job attitude. Stress – Is an unpleasant psychological process that occurs in response to environmental pressures. Task Performance – The combination of effectiveness and efficiency at doing your core job tasks is a reflection of your level of task performance.
Image of page 2
Image of page 3
  • Fall '12
  • Shepard
  • Test 1, Exam 1, Study Guide, Exam, Mgt 2530, Exam Study Guide, Organizational studies and human resource management, Organizational citizenship behavior, Wayne State University

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Ask Expert Tutors You can ask 0 bonus questions You can ask 0 questions (0 expire soon) You can ask 0 questions (will expire )
Answers in as fast as 15 minutes