0761964886-Psychology-Volume-1 - Handbook of Industrial Work Organizational Psychology Volume 1 y P olog h c y s P l e n erson Neil Anderson Deniz S

0761964886-Psychology-Volume-1 - Handbook of Industrial...

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Unformatted text preview: Handbook of Industrial, Work & Organizational Psychology Volume 1: y P olog h c y s P l e n erson Neil Anderson, Deniz S Ones, Handan Kepir Sinangil & Chockalingam Viswesvaran Handbook of INDUSTRIAL, WORK AND ORGANIZATIONAL PSYCHOLOGY Volume 1 Personnel Psychology Handbook of INDUSTRIAL, WORK AND ORGANIZATIONAL PSYCHOLOGY Volume 1 Personnel Psychology Edited by NEIL ANDERSON DENIZ S. ONES HANDAN KEPIR SINANGIL CHOCKALINGAM VISWESVARAN SAGE Publications London • Thousand Oaks • New Delhi Editorial arrangement © Neil Anderson, Deniz S. Ones, Handan Kepir Sinangil and Chockalingam Viswesvaran 2001 Chapter 1© Paul E. Spector 2001 Chapter 2 © Herman Aguinis, Christine A. Henle and Cheri Ostroff 2001 Chapter 3 © Frank L. Schmidt and John E. Hunter 2001 Chapter 4 © Juan I. Sanchez and Edward L. Levine 2001 Chapter 5 © Sharon K. Parker and Toby D. Wall 2001 Chapter 6 © Chockalingam Viswesvaran 2001 Chapter 7 © Clive Fletcher and Elissa L. Perry 2001 Chapter 8 © Paul R. Sackett and Cynthia J. DeVore 2001 Chapter 9 © Jesus F. Salgado, Chockalingam Viswesvaran and Deniz S. Ones 2001 Chapter 10 © Neil Anderson, Marise Born and Nicole Cunningham-Snell 2001 Chapter 11© Malcolm James Ree, Thomas R. Carretta and James R. Steindl 2001 Chapter 12 © Leaetta M. Hough and Deniz S. Ones 2001 Chapter 13 © John P. Campbell and Nathan R. Kuncel 2001 Chapter 14 © Cynthia D. McCauley and Sarah A. Hezlett 2001 Chapter 15 © David J. Oborne and Karen M. Arnold 2001 Chapter 16 © Anne-Sophie Nyssen and Véronique De Keyser 2001 Chapter 17 © Philip L. Roth, Philip Bobko and Hunter Mabon 2001 Chapter 18 © Zeynep Aycan and Rabindra N. Kanungo 2001 Chapter 19 © Tayla N. Bauer and Sully Taylor 2001 Chapter 20 © Handan Kepir Sinangil and Deniz S. Ones 2001 First published 2001 . Reprinted 2002, 2005 Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act, 1988, this publication may be reproduced, stored or transmitted in any form, or by any means, only with the prior permission in writing of the publishers, or in the case of reprographic reproduction, in accordance with the terms of licences issued by the Copyright Licensing Agency. Inquiries concerning reproduction outside those terms should be sent to the publishers. $6$*(3XEOLFDWLRQV&RPSDQ\ 2OLYHU¶V<DUG&LW\5RDG /RQGRQ(&<63 SAGE Publications Inc 2455 Teller Road Thousand Oaks, California 91320 6$*(3XEOLFDWLRQV,QGLD3YW/WG %±3DQFKVKHHO(QFODYH 32%R[ 1HZ'HOKL British Library Cataloguing in Publication data A catalogue record for this book is available from the British Library ISBN Volume 1 0 7619 6488 6 Volume 2 0 7619 6489 4 Library of Congress Control number available Typeset by SIVA Math Setters, Chennai, India Printed in Great Britain by The Cromwell Press Ltd., Trowbridge, Wiltshire To Mavis Anderson, my mother, and George Anderson (deceased), my father, for teaching me the meaning of conscientiousness in life (NA) To my parents Drs Saime Ülker Önes¸ and Somer Önes¸ for continuing to inspire me with their talent and achievements (DSO) To my dear parents Sevinç and Mustafa Kepir for their everlasting love and support (HKS) To Sankaravadivoo (deceased), my mother, and S. P. Chockalingam, my father, for their confidence in me and for all their encouragement (CV) Contents of Volume 1 Contents of Volume 2 ix Biographic Profiles xi Preface xxiii Acknowledgments xxvii Introduction to the Handbook and Volume 1 1 Research Methods in Industrial and Organizational Psychology: Data Collection and Data Analysis with Special Consideration to International Issues Paul E. Spector 1 10 2 Measurement in Work and Organizational Psychology Herman Aguinis, Christine A. Henle and Cheri Ostroff 27 3 Meta-Analysis Frank L. Schmidt and John E. Hunter 51 4 The Analysis of Work in the 20th and 21st Centuries Juan I. Sanchez and Edward L. Levine 71 5 Work Design: Learning from the Past and Mapping a New Terrain Sharon K. Parker and Toby D. Wall 6 Assessment of Individual Job Performance: A Review of the Past Century and a Look Ahead Chockalingam Viswesvaran 7 Performance Appraisal and Feedback: A Consideration of National Culture and a Review of Contemporary Research and Future Trends Clive Fletcher and Elissa L. Perry 8 Counterproductive Behaviors at Work Paul R. Sackett and Cynthia J. DeVore 9 Predictors Used for Personnel Selection: An Overview of Constructs, Methods and Techniques Jesus F. Salgado, Chockalingam Viswesvaran and Deniz S. Ones 90 110 127 145 165 viii Handbook of Industrial, Work and Organizational Psychology — 1 10 Recruitment and Selection: Applicant Perspectives and Outcomes Neil Anderson, Marise Born and Nicole Cunningham-Snell 11 Cognitive Ability Malcolm James Ree, Thomas R. Carretta and James R. Steindl 12 The Structure, Measurement, Validity, and Use of Personality Variables in Industrial Work, and Organizational Psychology Leaetta M. Hough and Deniz S. Ones 200 219 233 13 Individual and Team Training John P. Campbell and Nathan R. Kuncel 278 14 Individual Development in the Workplace Cynthia D. McCauley and Sarah A. Hezlett 313 15 Human–Machine Interaction: Usability and User Needs of the System David J. Oborne and Karen M. Arnold 336 16 Prevention of Human Errors in the Frame of the Activity Theory Anne-Sophie Nyssen and Véronique De Keyser 348 17 Utility Analysis: A Review and Analysis at the Turn of the Century Philip L. Roth, Philip Bobko and Hunter Mabon 363 18 Cross-Cultural Industrial and Organizational Psychology: A Critical Appraisal of the Field and Future Directions Zeynep Aycan and Rabindra N. Kanungo 385 19 Toward a Globalized Conceptualization of Organizational Socializations Talya N. Bauer and Sully Taylor 409 20 Expatriate Management Handan Kepir Sinangil and Deniz S. Ones 424 Author Index 445 Subject Index 465 Contents of Volume 2 Contents of Volume 1 vii Biographic Profiles xi Preface xxiii Acknowledgments xxvii Introduction to Volume 2 1 Productivity in Organizations Andrew Neal and Beryl Hesketh 1 7 2 Job Satisfaction: A Cross-Cultural Review Timothy A. Judge, Sharon K. Parker, Amy E. Colbert, Daniel Heller and Remus Ilies 25 3 Work Motivation John J. Donovan 53 4 Compensation Systems in the Global Context Robert L. Heneman, Charles H. Fay and Zhong-Ming Wang 77 5 Occupational Stress: Toward a More Integrated Framework Peter M. Hart and Cary L. Cooper 93 6 Careers and Career Management John Arnold 115 7 Psychological Contracts in Employment René Schalk and Denise M. Rousseau 133 8 Justice in Organizations: Theory, Methods, and Applications Stephen W. Gilliland and David Chan 143 9 Leadership in Organizations Deanne N. Den Hartog and Paul L. Koopman 166 10 Communication in Organizations: Speed, Diversity, Networks, and Influence on Organizational Effectiveness, Human Health, and Relationships Janice Langan-Fox 188 x Handbook of Industrial, Work and Organizational Psychology — 1 11 Research on Domestic and International Diversity in Organizations: A Merger that Works? Susan E. Jackson and Aparna Joshi 12 The Psychology of Lateness, Absenteeism, and Turnover Gary Johns 13 Job Loss and the Experience of Unemployment: International Research and Perspectives Connie R. Wanberg, John D. Kammeyer-Mueller and Kan Shi 206 232 253 14 The Human Team: Basic Motivations and Innovations Michael A. West 270 15 Multiteam Systems John E. Mathieu, Michelle A. Marks and Stephen J. Zaccaro 289 16 Judgment and Decision-Making Research: Relevance to Industrial and Organizational Psychology Scott Highhouse 314 17 Organizational Development and Change Handan Kepir Sinangil and Francesco Avallone 332 18 Management Interventions Robert L. Cardy and T.T. Selvarajan 346 19 Organization Theory Behlül Üsdiken and Hüseyin Leblebici 377 20 Organizational Culture and Climate Neal M. Ashkanasy and Camille R.A. Jackson 398 21 Cognitive Processes in Strategic Management: Some Emerging Trends and Future Directions Gerard P. Hodgkinson 416 Author Index 441 Subject Index 465 Biographic Profiles Editors Neil Anderson is Professor of Work Psychology at Goldsmiths College, University of London. He is Founding Editor of the International Journal of Selection and Assessment. His research interests include recruitment and selection, organizational and work group socialization, innovation at work, and organizational climate. He has co-authored and edited a number of books including the International Handbook of Selection and Assessment, and his work has appeared in several scholarly journals including Journal of Applied Psychology, Human Relations, Journal of Organizational Behavior, Journal of Occupational and Organizational Psychology, and the International Journal of Selection and Assessment. Neil has on-going research projects, either collaboratively or alone, into interviewer and applicant decision-making in assessment interviews, work group socialization of graduates, the structure and psychometric properties of popular ‘Big Five’ measures of personality, telephone-based interviewing procedures, and the practitioner–researcher divide in work and organizational psychology. Committed to an international perspective in work psychology, Neil has been Visiting Professor to the University of Minnesota (USA) and the Free University of Amsterdam (The Netherlands). Neil is a fellow of the British Psychological Society and the Society for Industrial and Organizational Psychology. Deniz S. Ones is an international expert in personality and integrity testing for personnel selection and personality assessment for workplace applications. She received her PhD from the University of Iowa in 1993 and was previously a faculty member of the University of Houston. Currently, she is the holder of the Hellervik Endowed Professorship in Industrial and Organizational Psychology at the Department of Psychology of the University of Minnesota. Dr Ones is the author of over 60 articles and over 200 international/national conference papers and published abstracts on topics ranging from the reliability of performance ratings to influences of social desirability on personality test validity to discipline problems at work. Her research has appeared in the Annual Review of Psychology, Journal of Applied Psychology, Personnel Psychology, and Psychological Bulletin, among others. In 1994, Dr Ones received the Society of Industrial and Organizational Psychology’s (Division 14 of the American Psychological Association) S. Rains Wallace Best Dissertation Award. In 1998, she received the Ernest J. McCormick Early Career Contributions Award from the Society for Industrial Organizational Psychology (Division 14 of the American Psychological Association), making her one of two people to ever receive both awards. Her xii Handbook of Industrial, Work and Organizational Psychology — 1 current research and teaching interests include personality as it relates to job performance, integrity testing, and the application of meta-analytic techniques in the social sciences. Dr Ones is a Fellow of the American Psychological Association (Divisions 5 and 14) and the Society for Industrial and Organizational Psychology and serves on the editorial boards of Personnel Psychology, International Journal of Selection and Assessment, and European Journal of Work and Organizational Psychology. Recently, she has edited special issues for two prestigious journals (Human Performance on ability testing, and International Journal of Selection Assessment on counterproductive work behaviors). Handan Kepir Sinangil is Professor of Work and Organizational Psychology at Marmara University, Organizational Behaviour Graduate Program, and Adjunct Professor at Bogazici University. She is the General Secretary of the European Association of Work and Organizational Psychology (EAWOP) and a member of the American Psychological Association (APA), the Society for Industrial and Organizational Psychology (SIOP, APA Division 14), the International Association of Applied Psychology (IAAP), and the International Association of Cross-Cultural Psychology (IACCP). Dr Sinangil’s international and national publications exceed 70 as book chapters and conference papers. She is also associate editor of the International Journal of Selection and Assessment (IJSA). Her ongoing research projects, either with international collaboration or alone include expatriate management, organizational culture and change, performance appraisal and selection. Additionally, her current teaching interests include assessment, training and development, and psychology of management. Chockalingam (Vish) Viswesvaran is an international expert in performance measurement, modeling performance determinants, personality and integrity testing, personnel selection and meta-analysis. He received his PhD from the University of Iowa in 1993. Currently, he is an Associate Professor at the Department of Psychology of the Florida International University. Dr Viswesvaran is the author of over 70 articles and over 200 international/national conference papers and published abstracts. His research has appeared in the Journal of Applied Psychology, Personnel Psychology, Journal of Vocational Behavior and Educational and Psychological Measurement, among others. In 1995, Viswesvaran received the Society of Industrial and Organizational Psychology’s (Division 14 of the American Psychological Association) S. Rains Wallace Best Dissertation Award. In 1998, he received the Ernest J. McCormick Early Career Contributions Award from the Society for Industrial Organizational Psychology (Division 14 of the American Psychological Association), making him one of two people to ever receive both awards. His current research and teaching interests include job performance assessment, personality as it relates to job performance, integrity testing, and the application of meta-analytic techniques in the social sciences. Viswesvaran is a Fellow of the Society for Industrial and Organizational Psychology and serves on the editorial boards of Personnel Psychology and Educational and Psychological Measurement. Recently, Viswesvaran has edited a special issue for Human Performance on ability testing. Biographic Profiles xiii Authors Herman Aguinis ( ) received his PhD (1993) in industrial/organizational psychology from the University at Albany, State University of New York. He is currently an Associate Professor of Management and Director of the MS in Management Program at the University of Colorado at Denver. His research interests include personnel selection, social power and influence, estimation of interaction effects, meta-analysis, and research methods. He has been a visiting scholar in universities in Europe, Asia and Latin America, has written over 40 articles in refereed journals, and delivered over 100 refereed and invited presentations. His articles have appeared in Academy of Management Journal, American Psychologist, Journal of Applied Psychology, Personnel Psychology, and elsewhere. He currently serves as an associate editor for Organizational Research Methods, and as an elected member of the Executive Committee of the Human Resources Management Division of the Academy of Management. Karen Arnold, PhD, is a member of the Psychology Department, University of Wales, Swansea. She is a Director of KADO Associates, Specialists in User Needs Analysis, and has successfully applied her expertise to a number of European R&D projects and is the Project Manager for the Developing Employment in the Information Society (DEIS) project. Zeynep Aycan is an Assistant Professor of Industrial and Organizational Psychology at Koc University, Istanbul, Turkey. Dr Aycan received her PhD from Queen’s University, Kingston, Canada in 1996 where she worked under the supervision of Professor John W. Berry. She then continued working with Professor Rabindra N. Kanungo at McGill University on a number of cross-cultural research projects on organizational behavior. Her research interests mainly focus on the impact of culture on organizational behavior and HRM practices; indigenous concepts of management and leadership; cross-cultural perspectives on women’s workforce participation and the work–family interface. She has published two edited books on expatriate management as well as indigenous management, leadership and HRM practices (the latter is in Turkish). She is the co-editor (with Terrence Jackson) of the International Journal for Cross-Cultural Management and she serves on the editorial boards of a number of professional journals such as Applied Psychology: An International Review. She is an executive committee member of the International Association for the Study of Work and Organizational Values whose conference she organized in Istanbul in 1998. She also has consulting experience with some large-scale multinational and local organizations. Talya N. Bauer, PhD, Purdue University, is an Associate Professor of Organizational Behavior and Human Resource Management at Portland State University, Portland, Oregon, USA. Her experience training, consulting, and conducting research with organizations includes work with such organizations as Bristol-Meyers Squibb, NASA, Subaru-Isuzu, Hewlett-Packard, Intel, and the Los Angeles Unified School District. Her teaching and research interests include xiv Handbook of Industrial, Work and Organizational Psychology — 1 socialization, leadership, and applicant reactions to selection. She is a member of the Journal of Applied Psychology editorial board and is the program chair for the year 2001 Society for Industrial and Organizational Psychologist’s Annual Conference in San Diego, California. Her work appears in outlets such as Academy of Management Journal, Personnel Psychology, Journal of Applied Psychology, Research in Personnel and Human Resource Management, Group and Organization Management, Journal of Career Planning and Employment, Journal of Applied Social Psychology, and Journal of Business and Psychology. Philip Bobko is Professor of Management and Psychology at Gettysburg College. He is the author of over 60 publications on topics including test fairness, moderated regression analysis, validation methods, goal-setting, decision-making, utility analysis, and performance standard setting. He has authored two chapters in Dunnette and Hough’s Handbook of Industrial and Organizational Psychology and has published a book on the topic of correlation and regression. He has been scientific advisor or principal scientist for government contracts totaling approximately $50 million, and he has served as co-editor of the Academy of Management Journal and editor of the Journal of Applied Psychology. Marise Born is Associate Professor of Work Psychology at the Vrije Universiteit Amsterdam. She is associate editor of the International Journal of Selection and Assessment. Her research interests include recruitment and selection, the assessment center, personality, gender issues, entrepreneurship, and the method of metaanalysis. Her work has appeared in several Dutch and international journals including the International Journal of Selection and Assessment, Journal of Cross-Cultural Psychology, Journal of Business and Psychology, and Educational Psychology. Her on-going research projects, either collaboratively or alone, include job search behavior, construct validity issues of the assessment center, gender differences in applicant decision-making, entrepreneurship and personality, and application of the Social Relation Model (Kenny) to personnel selection. Marise has been Visiting Professor to the University of Houston (USA). John P. Campbell is Professor of Psychology and Industrial Relations at the University of Minnesota where he received his PhD (1964) in Psychology. From 1964 to 1966 he was Assistant Professor of Psychology, University of California, Berkeley, and has been at Minnesota from 1967 to the present. He was e...
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