{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

quality cycle - Quality circle A quality circle or quality...

Info icon This preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Quality circle A quality circle or quality control circle is a group of workers who do the same or similar work, who meet regularly to identify, analyze and solve work-related problems. [1] Normally small in size, the group is usually led by a supervisor or manager and presents its solutions to management ; where possible, workers implement the solutions themselves in order to improve the performance of the organization and motivate employees. Quality circles were at their most popular during the 1980s, but continue to exist in the form of Kaizen groups and similar worker participation schemes. [2] Typical topics for the attention of quality circles are improving occupational safety and health , improving product design , and improvement in the workplace and manufacturing processes . The term quality circles was most accessibly defined by Professor Kaoru Ishikawa in his 1988 handbook, "What is Total Quality Control? The Japanese Way" [3] and circulated throughout Japanese industry by
Image of page 1
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern