INTB 3350 Test 3 - Ch. 14: International Organization...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Ch. 14: International Organization Design and Control Organization Design – The overall pattern of structural components and configurations used to manage the total organizations. Corollary Approach – A firm delegates responsibility for processing international orders to individuals within an existing department. Export Department – Takes responsibility for overseeing international operations, marketing products, processing orders, working with foreign distributors, and arranging financing when necessary. International Division – Enables a company to allocate resources and create specialized programs and activities targeted for foreign markets, while at the same time, keeping that activity segregated from ongoing domestic activities. Global Product Design – Most common organization design, assigns responsibility for specific products or product groups to separate operation divisions within a firm. Global Area Design – Centers the firm’s activities around specific areas or regions of the world. Global Functional Design – A firm creates departments or divisions that have worldwide responsibility for the common organization functions. Global Customer Design – Used when a firm serves different customers or customer groups, each with specific needs calling for special expertise or attention. Global Matrix Design – The result of superimposing one form of organization design on top of an existing, different form. Coordination – To be the process of linking and integrating functions and activities of different groups, units, or divisions. Informal Management Network – A group of managers from different parts of the world who are connected to one another in some way. Strategic Control – Intended to monitor both how well an international business formulates its strategy and how well it goes about implementing it. Organizational Control – Focuses on the design of the organization itself. Responsibility Center Control – Most common type of organizational control, involves identifying fundamental responsibility centers within an organization such as SBUs. Generic Organizational Control – The control systems used are the same for each unit or operation. Planning Process Control – Firm to concentrate its organizational control system on the actual mechanics and processes the firm uses to develop strategic plans. Operations Control – Focuses specifically on operating processes and systems within both the firm and its subsidiaries and operating units. Ch. 15: Leadership and Employee Behavior in International Business Personality – The relatively stable set of psychological attributes that distinguish one person from another. “Big Five” Personality Traits – Agreeableness (the ability of a person to get along with others), conscientiousness (the order and precision a person imposes on others), emotional stability (the tendency of an individual to be poised, calm resilient, and secure), extroversion (a person’s comfort level with relationships), openness (a person’s rigidity of beliefs and interests.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Page1 / 7

INTB 3350 Test 3 - Ch. 14: International Organization...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online