NUR6221WK6ASSGN__CahillM - Running head COACHING EMPLOYEES...

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Running head: COACHING EMPLOYEES 1 Coaching Employees Melissa Cahill Walden University NURS 6221, Managing Human Resources January 8, 2017
Coaching Employees Leadership is the process of inspiring others to action by instilling confidence, encouraging action, and inspiring strength, energy, and commitment (Manion, 2011). Leaders inspire people to lead many times by simple example unconsciously. Yet, many leaders do not just want to inspire others to lead passively, they also want to take an active role in the development of leaders by supporting the growth and development of others by providing ways for them to step out of their comfort zone (Manion, 2011). Fielden, Davidson, and Sutherland (2009) stated, “Coaching and mentoring have been identified as the keys to developing the leaders of tomorrow” (p. 92). It also fulfills the need by staff for employee development and forms a connection between senior management and front-line staff (Fielden et al., 2009). Coaching is a process whose primary purpose is assisting others to improve both personally and professionally. It cannot be done via email. It requires a relationship or connection. This relationship must be built on a foundation of “trust, mutual respect, support, and open communication” (Manion, 2011, p. 292). Coaching must be done face-to-face to allow others to see how that the leader is as motivated, as they want the staff to be (Manion, 2011). The purpose of this paper is to assess how an individual can use coaching to assist and engage another person enrich their career and professional development. Identified Individual Abigail is employed as a staff nurse on the medical/surgical unit for the last several years, but she has recently expressed the desire to transfer to a critical care unit such as the intensive care unit (ICU) or the emergency department (ED) to further her clinical skills, as well as for a challenge. She started on the medical/surgical floor immediately after receiving her bachelor’s
of science in nursing (BSN) and has diligently worked on developing her nursing skills, as well as volunteering for difficult assignments and floating to other departments as needed. Abigail has excellent critical thinking skills and has been willing to step outside of her comfort zone by becoming a mentor to new employees and volunteering for shared governance committees. In the near future, the acute care facility will be implementing a new position of dedicated charge nurse. This person operates as a management representative especially when the formal manager is not available. They assist in the process of patient throughput by facilitating admissions and discharges, as well as staffing, scheduling, and patient and staff concerns. Abigail is a strong informal leader in the department who is looking for a challenge and has exhibited strong leadership potential.

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