Andrea Chiarini auth. From Total Quality Control to Lean Six Sigma Evolution of the Most Important M - SpringerBriefs in Business For further volumes

Andrea Chiarini auth. From Total Quality Control to Lean Six Sigma Evolution of the Most Important M

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The book is mainly based on the paper: Chiarini, A. (2011). Japanese total quality control, TQM, Deming’s system of profound knowledge, BPR, lean and six sigma: Comparison and discussion. International Journal of Lean Six Sigma , 2 (4), 332–355
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Andrea Chiarini From Total Quality Control to Lean Six Sigma Evolution of the Most Important Management Systems for the Excellence 123
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Andrea Chiarini Chiarini & Associates Bologna Italy ISSN 2191-5482 ISSN 2191-5490 (electronic) ISBN 978-88-470-2657-5 ISBN 978-88-470-2658-2 (eBook) DOI 10.1007/978-88-470-2658-2 Springer Milan Heidelberg New York Dordrecht London Library of Congress Control Number: 2012935252 Ó The Author(s) 2012 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer is part of Springer Science+Business Media ()
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Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 A Historical Path of the Systems . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.1 The Organisational and Productive Model of Mass Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2.2 The Birth of the Japanese Management Systems . . . . . . . . . . 4 2.3 The Relentless Decline of Mass Production in the Western Nations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.4 The Recovery of the USA in the 1980s–1990s and the Proclamation of the Japanese Production Systems . . . . 6 2.5 The American Model of Six Sigma . . . . . . . . . . . . . . . . . . . 7 3 Literature Review Concerning the Comparison of the Systems . . . 9 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 4 Research Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 5
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