CS-868 Software Project ManagementMS-16Dr Muhammad AbbasChapter 3: The Project Management Process Groups: A Case StudyLecture 3
2Learning ObjectivesDescribe the five project management (PM) process groups, the typical level of activity for each, and the interactions among them.Understand how the PM process groups relate to the PM knowledge areas.Discuss how organizations develop information technology PM methodologies to meet their needs.
3Learning Objectives Review a case study of an organization applying the PM process groups to manage an information technology project, and understand the contribution that effective project initiation, project planning, project execution, project monitoring and controlling, and project closing make to project success.
4Opening CaseErica Bell was in charge of the Project Management Office (PMO) for her consulting firm, The firm. JWD(Job Well Done)-Consulting, had grown to include more than 200 (full-time consultants and even more part-time consultants. JWD Consulting provides a variety of consulting services to assist organizations in selecting and managing information technology projects. The firm focuses on finding and managing high-payoff projects and developing strong metrics to measure project performances and benefits to the organization after the project is implemented. The firm's emphasis is on metrics and working collaboratively with its customers gives it an edge over many competitors.
5Opening CaseJoe Fleming, the CEO, wanted his company to continue to grow and become a world class consulting organization. Since the core of the business was helping other organizations with project management, he felt it was crucial for JWD Consulting to have an exemplary process for managing its own projects. He asked Erica to work with her team and other consultants in the firm to develop an intranet where they could share their projects management knowledge. He also thought it would make sense to make some of the information available to the firm's clients. For example, the firm could provide project management templates, tools, articles, links to other sites and an "Ask the experts” feature to help build relationships with current and future clients. Since JWD Consulting emphasizes the importance of high payoff projects, Joe also wanted to see a business case for this project before proceeding.
6Project Management Process GroupsA processis a series of actions directed toward a particular result.Project management can be viewed as a number of interlinked processes.The project management process groups include:Initiating processesPlanning processesExecuting processesMonitoring and controlling processesClosing processes
7Project Management Process GroupsProject management is an integrative endeavour; decisions and actions taken in one knowledge area at a certain time usually affect other knowledge areas.
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