HT-MGT344 - Hotel Management (HT-Mgt 344) Syllabus Fall...

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Hotel Management (HT-Mgt 344) Syllabus – Fall 2007 Copyright © 2007 Robert K. Griffin Many of the materials created for this course are the intellectual property of the instructor. This includes, but is not limited to, the syllabus, manuals, software, lectures, and course notes. Except to the extent not protected by copyright law, any use, distribution, or sale of such materials requires the permission of the instructor. Please be aware that it is a violation of university policy to reproduce, for distribution or sale, class lectures, software, or class notes, unless the copyright has been explicitly waived by the faculty member. Section Number: 72057 Class Location: Flint 105 Time: 2:30p-3:45p Tu/Th Instructor: Name: Dr. Robert K. Griffin Office: Flint Lab - Room 209A Office: 545-4076 – 10:00a-12:00n Tu/Th and by Appointment Email: rgriffin@ht.umass.edu (Mondays, Wednesdays & Fridays are used for research, class prep, and grading.) Course Description Introduction of hotel management practices, and use of MBTI in hotel settings. Skills developed in employee selection, room sales forecasting, labor production, employee staffing, employee scheduling, and departmental budgeting. Topics taught utilizing examples from administration, garage, front office, and housekeeping departments. Course Prerequisite 1) HT-Mgt 240 – Hotel Operations 2) Understanding of Normal Distribution and Standard Deviation 3) Access to IBM-Compatible Computer with MS-Excel 2003 for Windows and MS-Word for Windows 4) Internet access 5) Access to and ability to download and upload files to and from Spark Course Goals and Focus 1) To develop an understanding of employee selection, rooms forecasting, labor production, staffing, scheduling, and budgeting techniques. 2) To master, through a series of hands-on exercises, the techniques of employee selection, rooms forecasting, labor production, staffing, scheduling, and budgeting. Text to be Purchased Myers, I.B. Gifts Differing. Understanding Personality Type. CPP Books. Palo Alto. Available from UMass / Amherst Textbook Annex. 1
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Materials Provided via Websites 1) Electronic Files 2) Supplemental Readings Course Structure This course combines readings, lectures, hands-on exercises, homework, quizzes, and exams. Students are expected to spend approximately two hours in preparation for each hour of class time. Expect to work approximately 100 hours on this course. This course is designed to be executed in a progressive fashion. Skipping an assignment will cause problems with every succeeding assignment. Attendance & Classroom Policies 1) While attendance is not required, attendance may be taken. 2) Attendance is only recognized for students who are present during the entire class period.
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This note was uploaded on 09/06/2008 for the course HT-MGT 344 taught by Professor Griffin during the Fall '07 term at UMass (Amherst).

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HT-MGT344 - Hotel Management (HT-Mgt 344) Syllabus Fall...

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