133159_project_management

133159_project_management - Soluton Question 1 1(TCO 1&...

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Solution Question 1. 1. (TCO 1 & 4) What would facilitate a business process outsourcing transition quickly and maintain some consistency in the organization? allow the outsourced firm autonomy to create its own policies and procedures with no regard for the project's goals quickly lay off all employees retain key employees through transition sidestep the RFP process because it takes too long Answer: retain key employees through transition Question 2. 2. (TCO 4) This pricing contract was developed to alleviate some of the inherent reward/incentive problems found in the CPF and CPFF pricing structures. CPPI CPUP CPII CPIF Answer: CPIF Question 3. 3. (TCO 7) Selecting key evaluation criteria, establishing a scoring system, and weighing each evaluation criterion are all main steps that _____. a contract administrator should take prior to choosing a project manager a buyer should take prior to offshoring a business unit a buyer should take to evaluate the seller’s proposal a buyer should take after awarding the contract to a seller Answer: a buyer should take to evaluate the seller’s proposal Question 4. 4. (TCO 5) All of the following are true about identifying the lead negotiator in the negotiations process, except that _____. the lead negotiator will, at some point, likely be regarded as hostile by the other party the project manager is always the lead negotiator and the negotiation process is very short choosing a lawyer as your lead negotiator may be a good idea because lawyers are familiar
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with the role of articulating positions and are less inclined to respond emotionally it is imperative that the individuals who have the subject matter knowledge stay involved in the negotiation process, even if they are not the lead negotiator(s). Answer: the project manger is always the lead negotiator and the negotiation process is very short. Question 5. 5. (TCO 6) Employee morale and expectations, buyer's precedent, service level desired by the buyer, and the efficient delivery of services by the seller are all _____. reasons affecting the human resource transfer decision reasons to outsource human resources reasons to maintain the business process in-house reasons to exclude offshoring contractors from bidding on an RFP
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