2105HSL_Wk5_ [email protected] (1)

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Picture taken from “Xiame n ranks 2nd nation wide in tourist satisfa ction survey” – 20 Dec, 2011 - ww.wh atsonxi amen. com/n ews22 880.ht ml
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Use reading 2 “Tourism Management” – pp. 197-205 and lecture notes for definitions –
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3D e.g. providing non-smoking hotel rooms / recycling towels
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