DateCHAPTER 71.LEC 1 – GROUP FORMATION AND DEVELOPMENTA.Groups – 2+ ppl who interact together such that each person influences & is influenced by each other personi.2+ ppl in social interactionii.has stable structureiii.members share common goaliv.members perceivethemselves as being in a groupB.Formal –group formed to do work, clearly defined tasks and tolesC.1. Command group– relatively permanent, defined by organizations structure, with designated assignments, have stipulated behaviors i.ex/ customer service department ii.*most work inD.2. task group– committees, task forces, cross-functional teams. Formed for specific purposesE.Informal- need for social contact, not formal or structuredi.Interest – ex/ recycling committeeii.Friendship – ex/ lunch groupF.Social Identity theory – we seek positive manner, we want high status. Helps explain why groups are important to usi.** our tendency to take personal pride or offense for the accomplishments of a group ** proposes that people have emotional reactions to the failure or success of their group because their self-esteem is tied into the group’s performance.G.We choose groups based on:i.Status, similarity, distinctiveness, ii.uncertainty reduction – how members help others understand who they are and how they fit in worldiii.Negative outcome: In group favoritism – tendency to see members of our ingroup as better than other peopleiv.Lead to negative stereotypingH.Stage model of group development – 5 stages – FS NPA
i.Forming – members begin to know each other and establish acceptable behavior – set ground rulesii.Storming – thunder – chaotic stage w/ conflict – member will try to become recognized as leaderiii.Norming - burst of activity, cohesivenessiv.Performing – team settled down, work together to attain goalv.AdjourningI.The punctuated-equillibrium model – group work characterized by long periods of inertia followed by concentrated burst of activity determined by member awareness of time and eadlines 2.LEC 2 - GROUP PROPERTIES – ROLES NORMS AND STATUSA.Group properties – characteristics of group that help determine group member behavior in the performance of the group i.Roles, norms, status, diversity, size, cohesivenessB.Role – set of expected behavior patterns attributed to someone occupying a givenposition in a social unitC.Role perception – group member/employee view of how he/she is suppose to act in a given situation i.Our role perception is consistent with others expectationsD.Role expectations – how otherbelieve a person should act in given situationE.Psychological contract - unwritten agreement between employee/employer that sets out mutual expectationsi.Ex/ as an employee - we expect to be treated fairly, be provided with good work environment, receive clear direction & feedback.