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Assignment 1 Contemporary Business

Assignment 1 Contemporary Business - 1 Assignment 1...

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1 Assignment 1: Business Analysis Arianna Patrick Dr. Laura Jones Contemporary Business April 19, 2016
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2 The company that I currently work for is Verizon Wireless. I began working for the company on September 26, 2013. I’m happy to say that this September will be my three year anniversary. When most people think of Verizon Wireless, they think of the fastest network. In which I won’t deny, because we definitely have the fastest growing network in America. Verizon Wireless is the largest wireless telecommunications provider in the United States. At Verizon Wireless we are problem-solvers, engineers, technologists, and innovators. Every day we connect millions of people, companies, and communities with our powerful network technology. Our telecommunication company has a wireless and landline sides of the business. We have corporate and indirect authorized retail stores spread across the United States of America. We also have corporate call centers throughout the U.S. to assist our customers with outstanding customer service. I currently hold a position in our corporate call center in Charleston, South Carolina. My position with the company is a customer service advocate. As a customer advocate I analyze all
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