EXAM 1 STUDY GUIDE

EXAM 1 STUDY GUIDE - • Job description • Job...

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EXAM 1 STUDY GUIDE Chapter 1: Profit Nonprofit organization Stockholder Communism Socialism Capitalism Demand Supply Monopoly Oligopoly Inflation Recession Depression GDP History of American economy Entrepreneur Chapter 4: Information technology Data Knowledge Information MIS Database Internet Intranet Extranet ERP B2B B2C C2C CRM Chapter 10: Human relations Morale Hawthorne effect/study Maslow’s hierarchy Herzberg’s Theory Theory X Theory Y Theory Z Expectancy theory Behavior modification Job rotation Job enlargement Job enrichment Flex time Job sharing Chapter 11: Job analysis
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Unformatted text preview: • Job description • Job specification • HRM • Recruiting • Orientation • Training • Development • Performance appraisal • Turnover • Promotion • Transfer • Separation • Wages • Commission • Salary • Bonus • Profit sharing • Benefits • Labor union • Collective bargaining • Picketing • Strike • Boycott • Lockout • Scabs • Conciliation • Mediation • Arbitration • Diversity • Affirmative action Project: • Virtual world • Blog • Wiki • Mashup • Dashboard • Podcast • RSS Feed • Balanced Scorecard...
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This note was uploaded on 03/18/2008 for the course IST 301 taught by Professor Green,edwarda during the Spring '07 term at Penn State.

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