100%(2)2 out of 2 people found this document helpful
This preview shows page 1 - 4 out of 4 pages.
1.Give the computer some time! Give the computer a few minutes to process, sometimes a computer may appear to be frozen but is really slow or busy processing a complex task.2.If an error message appears, don’t just click OK! Read carefully through the contents of the message and see if you can figure a cause of this problem. Usually the error message contains an error code number. If you know nothing about the error code then look up that number online to find any explanation that may help you to resolve the problem. 3.If you cannot find the cause of the problem, then you can perform a diagnostic test like the Apple Diagnostics/Apple Hardware Test for Macs. It will generate an error report that lists all the causes of the problem. 4.If you can try running the task manager for Windows or the activity manager for Macs to end tasks, applications and any active processes that are running. 5.If nothing works, you can force quit the application using the task manager and then for Macs, an