Chapter 3 Group Assignment - Chapter 3 Group Assignment...

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Chapter 3 Group Assignment January 25 th , 2017 ISM 3113 Professor McClain Group Participants: Ramona Richardson, Ryan ORourke, Oscar Vazquez Assignment: Explore four or five Voice over IP (VoIP) providers. Make a list of costs, including the setup fee, monthly cost of the basic plan, monthly cost of the unlimited plan, and cost of an adapter or other fees, if required. Then, make a list of attributes, such as free in-network calls, international calling, virtual telephone numbers, teleconferencing, support for caller ID, and so on. Explain how a person would use all quantitative and qualitative information to make an informed decision about which VoIP provider to select. Are any other variables important? Would you recommend any type of software to help compare these services? Findings: We decided to go with several competitive providers who offer several different variables and options available to their customers. What we found is that the VoIP’s that we thought were the best providers, were not actually providing the best possible services to their customers. We have
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  • Spring '17
  • Machica McClain
  • Qualitative Research, Voice over Internet Protocol, Monthly Cost, virtual telephone numbers, best possible services

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