Chapter 6 Individual Assignment

Chapter 6 Individual Assignment - Ramona Richardson...

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Ramona Richardson February 22nd, 2017 ISM3113/Professor McClain Chapter 6 Individual Assignment Page 176 Problems 1 and 2 Problem 1. As part of a larger systems project, Cloe Bank of Clone, Colorado wants your help in setting up a new monthly reporting form for its checking and savings account customers. The President and Vice-Presidents are very attuned to what customers in the community are saying. They think that their customers want a checking account summary that looks like the one offered by the other three banks in town. They are unwilling, however, to commit to that form without a formal summary of customer feedback that supports their decision. Feedback will not be used to change the prototype in any way. They want you to send a prototype of one form to one group, and to send the old form to another group. a) In a paragraph, discuss why it is probably not worthwhile to prototype the new form under these circumstances.
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