BUS102_U1_TheValueofOutstandingService

BUS102_U1_TheValueofOutstandingService - The Value of...

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The Value of Outstanding Service Outstanding service is the only way to make a difference with your customers, but sometimes it can be a lot of work! What’s in it for you? Why should you work so hard to deliver outstanding (rather than simply good) customer service? Use the worksheet below to identify the value of providing outstanding customer service. Me: What do I get from providing Outstanding service? The satisfaction of knowing I did my job to the fullest extent. I pride myself on having outstanding character and that comes with the territory. I have seen shitty people do shitty things and I will never have that on my conscience. My Team: How does my outstanding service positively impact my
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