ENGL 317 Complaint and Informal Letter - 725 Heston Lane Bel Air MD 21014 Mr Wyman Roberts CEO Chilis Bar and Grill 502 Baltimore Pike Bel Air MD 21014

ENGL 317 Complaint and Informal Letter - 725 Heston Lane...

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725 Heston Lane Bel Air, MD 21014 November 22, 2015 Mr. Wyman Roberts, CEO Chilis Bar and Grill 502 Baltimore Pike Bel Air, MD 21014 Dear Mr. Roberts, My family and I have recently dined at Chilis Bar and Grill, location in Bel Air, MD. Our server Jane was wonderful and very helpful, we ordered an appetizer, entrees, and a dessert for the table. However, we were far from impressed by our food that evening. When we received our initial order of cheese fries all was well and they were prepared deliciously, along with our dessert. Our meals however, were thoroughly disappointing. My mother’s grilled chicken came out and was not cooked thoroughly so we had to immediately send that back. When my meal came, which was the tacos, although it tasted decent my fries were cold and my tacos shells fell apart the second I picked them up. Lastly and perhaps the biggest problem, my sister’s burger arrived and it appeared to be prepared well but it had a weird aroma to it. Only to find out when she was halfway through that her cheese was moldy. My family and I are requesting that you please pay our dinner bill of $79.50. My sister also became very ill from eating the bad cheese, suffering from intense stomach pain that resulted in intestinal problems. So we would also request that you pay for her urgent care bill. I have
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