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Unformatted text preview: ⋅ Customer identifies ⋅ Centralized management structure ⋅ Geographically distributed ⋅ Communication between customer and hotel via internet ⋅ Bjorn Gullasken, Carlson Hotels Worldwide exec. VP, brand leader ⋅ System developers ⋅ Hotel managers ⋅ This system is being used by all Radison Hotels ⋅ Customers ⋅ Line-level employees IT ORG. STRUCTURE BUSINESS PROCESSES PEOPLE Broader Context Immediate Context...
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This note was uploaded on 10/31/2007 for the course H ADM 275 taught by Professor Ewagner during the Fall '06 term at Cornell.
- Fall '06