LS22114-Lecture-Barrier to Communication

LS22114-Lecture-Barrier to Communication - LS22114 Lecture...

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LS22114 Lecture 3 Barriers to Effective Communication
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  2 Barriers Climate of the organization Status within the organization Problems of communication overload Defensiveness
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  3 Climate Control Organizational climate established can  determine the amount and type of  communication between supervisors  and subordinates
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  4 3 Types of Climate Dehumanizing Climate “Happiness for Lunch Bunch” Climate  Open Climate
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  5 Dehumanizing Climate Employees have little enthusiasm Little communication between  supervisor and subordinate Organization does not encourage or  allow communication between   subordinates
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  6 “Happiness for Lunch Bunch” Climate Primarily concerned with employee  welfare and peer communication  Little time is spent on task Enormous amounts of time being spent  on ways to improve the employees’  environment
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  7 Open Climate Personnel are encouraged  to do their job, but with assistance from     a supervisor to talk to each other and their supervisor  and take problems to their immediate  supervisor
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  8 Advantages of Open Climate Both employees and management are  expected to do their jobs well and be  open to new ideas and change People feel they can express an opinion  freely
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  9 Advantages of Open Climate Encourages personal achievement and  personal growth A supportive, non-threatening climate in  which people feel comfortable and  generally enjoy their work People are expected to be involved and  do more than just “put in time” or  “socialize”
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  10 Pause and think Do you think “Open Climate” may suit  all organizations/people?
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  11 Comparison of the three climates Open climate  fosters communication between supervisors and  subordinates as well as among peers encourages change Dehumanizing climate
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