MGT HINTS (16Jan2015) - All the questions you always wanted...

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All the questions you always wanted to ask about Management… J. Scott Burd
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Management Hints 2 INTRODUCTION This compilation of frequently asked questions is the result of hundreds of brain-storming sessions, many self- insights and a passion about General Management. The audience is Business Managers and Leaders who want ideas on how to improve the organization. The questions and answers are in no particularly order of priority. Dedicated to the dogs – Casey, Olympia, and Rocky – who provided peace, harmony and unconditional love during the initial creation (December 1998) of this endeavor. All three have since passed away. TABLE OF CONTENTS WHAT DOES TOP MANAGEMENT WANT? ......................................................................................................................... 3 TIPS FOR GETTING EXECUTIVES AND SENIOR MANAGEMENT TO BUY-IN ........................................................... 3 WHAT ARE THE CRITERIA FOR SUCCESSFUL PROJECT MANAGEMENT? ............................................................. 4 HOW DO I SUCCEED ON THE "PROJECT FROM HADES? ............................................................................................ 5 WHAT RISKS ARE THERE ON TIGHTLY CONSTRAINED PROJECTS? ....................................................................... 6 WHAT ARE THE COSTS OF WORKING OVERTIME? ....................................................................................................... 6 HOW DO I GET RESOURCES WHO DO NOT REPORT TO ME? ......................................................................................... 7 HOW DO I FIND THE TIME? .................................................................................................................................................... 8 WHAT ARE CHARACTERISTICS OF LEADERS? ............................................................................................................... 9 HOW DO I MOTIVATE? ........................................................................................................................................................... 10 HOW DO I BUILD A BETTER TEAM ? ................................................................................................................................. 10 HOW CAN I USE WHAT I’VE LEARNED? ............................................................................................................................ 12 HOW CAN I OVERCOME RESISTANCE TO CHANGE? ..................................................................................................... 13 HOW DO I MAKE CHANGES IN THE COMPANY? ............................................................................................................. 14 HOW DO I WORK WITH/FOR CLUELESS PEOPLE? .......................................................................................................... 14 BIBLIOGRAPHY ....................................................................................................................................................................... 15 Copyright © 2015 Palm Springs Leadership
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Management Hints 3 WHAT DOES TOP MANAGEMENT WANT ? It's important to understand and communicate the right message using the right words. Here is the focus of Top and Mid-Management (this includes Functional Managers as well as Project Managers). Speak their language!!! TOP MANAGEMENT MIDDLE MANAGEMENT Asset management Return on investment Strategic planning Research and development Increased market share Improved decision-making tools Stockholder satisfaction Long-term growth Increased sales and profitability New management techniques Productivity and improvements Capital (modernization) improvements Reducing operating costs Community responsibility Overall fiscal health Strategic – long term – financial Increased production Solving personnel problems Better customer service Employee satisfaction Overall cost control Meeting monthly and quarterly forecasts Worker training Improving department and inter-department status Return on investment Meeting schedules Reducing production waste and administrative errors Getting right information to operate properly Overall efficiency and effectivity of department and inter- department operations Tactical – Operational – Short-term TIPS FOR GETTING EXECUTIVES AND SENIOR MANAGEMENT TO BUY-IN It is not always easy to just implement a change. A lot of decision makers want to practice good business practices, yet, when the time comes, there is little support for your efforts. It is not easy to "walk the talk." Patience and perseverance will pay off. Review this list regularly and TAKE ACTION!!!
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