Quiz Module 12 for Blackboard

Quiz Module 12 for Blackboard -...

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Business Communication Quiz Module 12 Student: ___________________________________________________________________________ 1. Readers have a __________ __________ in something if they benefit directly from keeping things are they are. ________________________________________ 2. The best way to deal with an objection is to _________ it. ________________________________________ 3. A __________ subject line is one that makes your stance on the issue clear. ________________________________________ 4. __________ is the audience's response to you at the source of a message. ________________________________________ 5. Which of the following is NOT a kind of persuasive message? A. Orders and requests. B. A contest winner announcement. C. Job application letters. D. Reports, if they recommend action. E. All of the above are kinds of persuasive messages.
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6. A store is designing a new catalogue for its fall collection. Which of the following would MOST increase the store's credibility? A. Create a glossy catalogue with colorful pictures.
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This note was uploaded on 09/21/2008 for the course BUSI 304 taught by Professor Williams during the Summer '08 term at Charleston Southern University.

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Quiz Module 12 for Blackboard -...

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