Quiz Modules 3-4 for Blackboard with Answers

Quiz Modules 3-4 for Blackboard with Answers -...

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Business Communication Quiz Modules 3-4 Key 1. (p. 40) Culture provides patterns of acceptable ________ and ________. Behavior; Beliefs 2. (p. 43) ___________ and body movements connote energy and openness. Posture 3. (p. 47) Effective oral communication requires _________ understanding. Cultural 4. (p. 45) In the U.S., status can be connoted by which of the following spatial arrangements? a. Size of office. b. Placement of office. c. Privacy of office. D. All of the above. e. None of the above. 5. (p. 44) If a business associate refuses to look you in the eye while you and he are speaking, you should a. ask why he won't look you in the eye. b. realize that he's probably not telling you the truth. c. keep moving, until you force him to look you in the eye. D. realize that he may have learned that constant eye contact is not appropriate in a business situation. e. None of the above 6. (p. 46-47) When doing business in Japan, which person in a group would look most authoritative to the Japanese? a. The youngest person
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Quiz Modules 3-4 for Blackboard with Answers -...

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