Final+Exam+Review

Final+Exam+Review - Brainstorming process Forming a...

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Transactional model Content vs. relational messages Types of communication networks Theory Y vs. Theory X Types of listening barriers Powerful vs. powerless speech Nonverbal communication – types Descriptive vs. evaluative language Approaches to conflict – collaborating, competing, accommodating, etc. Conducting a win-win negotiation Types of interview questions and be able to identify Types of interviews BFOQ Approaches to leadership Roles played by team members – self-centered roles, maintenance roles, task roles
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Unformatted text preview: Brainstorming process Forming a specific purpose statement Thesis statement Monroes motivated sequence Types of visual aids Guidelines for designing effective visuals Difference between manuscript, extemporaneous, memorized, impromptu Types of informative presentations in professional setting (reports, briefings, explanations, training) Characteristics of symposium, sales, proposal team presentations INPC model sales presentation Common ground Ways to organize persuasive presentations...
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