Nonverbal communication can sometimes be more telling than verbal communication. As
humans, we express what we feel through our facial expressions and our eyes, which sometimes
speaks more than actual words. Communication can be split into two categories, verbal and
nonverbal communication. Verbal communication is when we use words to express ourselves.
Nonverbal communication on the other hand is when we use our bodies to communicate without
the use of words or phrases. When it comes to nonverbal communication, the part of our bodies
that plays the biggest role are our face and our eyes. As explained in chapter 4 “Importance of
facial expressions” the eyes are the windows to the soul, and therefore play an important role in
how we express ourselves to others without using words. There are seven universal emotions,
found by Dr. Paul Ekman, which are, joy, anger, sadness, surprise, fear, disgust, and content.
These emotions are universal because of regardless of ones’ origin or culture, we all express
these emotions and similar facial expressions, associated with these universal emotions. Studying
how we express emotions nonverbally is important because it allows us to communicate with
people that might not speak the same language, or that might not speak at all. Along with the
seven universal emotions, there are four facial management techniques, which include, masking,
intensification, neutralization, and deintensification.
It is important to study how we express emotions nonverbally because that way we are
able to communicate with others more effectively. Not only that, we are also able to understand
