The Behavior of the Hungry and Desperate

The Behavior of the Hungry and Desperate - The Behavior of...

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The Behavior of the Hungry and Desperate
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As my job as a hostess, I am paid to sit and take people to their tables; however, there are many times where I am just observing customers. It is actually pretty interesting to watch people’s behaviors when they are hungry and therefore grumpy. There is always a since of anxiety and anxiousness in our waiting room, especially on a Friday night. I choose to observe on June 18 th , a Monday night. There wasn’t a wait on Monday night, but when we did get busy, some would have to wait in line to get helped and such. When we had big parties and such, they would also have to wait for a table to get cleared up. I did my observations in the lobby at On the Border- Barryroad. There are 4 benches in the area and a main entrance. They were taken from 5:30 till 8:00. About fifty or so were observed in detail. My first major observation was noticing how people arranged themselves in the lobby area while waiting to be assisted. My high school psychology teacher called it the elevator theory. People will crowd in a room, taking the spot furthest from the entrance and not make any eye contact. I noticed similarities in the lobby. Customers waiting for tables would take our benches that were furthest away from the hostess stand. They would make conversation with their own party, but not with others. When people are hungry, they are focused on getting their food and that is pretty much it. The next thing I noticed was the stance of people waiting to be seated.
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The Behavior of the Hungry and Desperate - The Behavior of...

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