11-5-2 - 5 Planning and Participating in Face-to-Face and...

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5. Planning and Participating in Face-to-Face and Virtual Meetings As businesses become more team oriented and management becomes more participatory, meetings are becoming an important tool for solving problems, sharing information, and seeking consensus. Read the following scenario, and answer the questions that follow. MacCall Medical Billing’s intranet has a glitch. When employees log on to enter patients’ medical insurance data, they are automatically redirected to the insurance company phone directory. When they query the insurance company files, they find themselves looking at the hospital billing records. Jody Abbot, the CIO, recently installed a new database program to handle MacCall’s growing needs. She’s not sure if the problem is in the program or the company’s server. She’s going to need some help to find out. What purpose will this meeting serve? Information review and presentation Problem identification Intensive problem solving Motivation Points: 1 / 1 Close Explanation
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