BUAD Notes for Final

BUAD Notes for Final - BUAD notes for final: Chapter 13...

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BUAD notes for final: Chapter 13 (power and politics) By learning how power works in organizations, you’ll be better able to use your knowledge to help you be a more effective manager. Power: a capacity that A hast to influence the behavior of B so that B acts in accordance with A’s wishes. Dependency: B’s relationship to A when A possesses something that B requires. Power does not require goal compatibility, merely dependence. Leadership requires some congruence between the goals of the leader and those being led. A second difference relates to the direction of influence. Formal power is based on an individual’s position in an organization Coercive power: dependent on fear: Reward power: compliance achieved based on the ability to distribute rewards that others view as valuable. Legitimate power: the power a person receives as a result of his position in the formal hierarchy of an organization. Information power: comes from access to and control over information Personal power comes from an individual’s unique characteristics. Expert power: influence based on special skills or knowledge. Referent power: is based on possession by an individual of desirable resources or personal traits. Charismatic power: an extension of referent power stemming from an individual’s personality and interpersonal style. Dependency: the key to power General dependency postulate: the greater B’s dependency on A, the greater power A has over B. Dependency is increased when the resource you control is important, scarce, and nonsubstitutable. The things you control must be perceived as being important, scarce, and nonsubstitutable. Power tactics: ways in which individuals translate power bases into specific actions. The findings identified seven tactical dimensions or strategies: Reason: use of facts and date to make a logical or rational presentation of ideas Friendliness: use of flattery, creation of goodwill, acting humble, and being friendly prior to making a request. Coalition: getting the support of other people in the organization to back up the request Bargaining: use of negotiation through the exchange of benefits of favors Assertiveness: use of a direct and forceful approach such as demanding compliance with requests, repeating reminders, ordering individuals to do what is asked, and pointing out that rules require compliance. Higher authority: gaining the support of higher levels in the organization to back up requests Sanctions: use of organizationally derived rewards and punishments such as preventing or promising a salary increase, threatening to give an unsatisfactory performance evaluation, or withholding a promotion. Coalition: an informal group bound together by the active pursuit of a single issue.
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BUAD Notes for Final - BUAD notes for final: Chapter 13...

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