OB final essay Qs - OB Final Exam Review Sheet Essay...

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OB Final Exam Review Sheet Essay Question #1 Mannix, E.A. & Neale, M.A. (2005). What differences make a difference? The promise and reality of diverse teams in organizations. Please explain why diversity is a “double-edged” sword by describing both advantages & disadvantages of having a diverse organization. Include 2 advantages associated with diversity and 3 disadvantages associated with diversity. For each advantage and disadvantage you list, explain why diversity has this effect. Advantages 1) Enhanced problem solving Diversity enhances this through the presence of cognitive conflict or divergence of viewpoints More effective group performance when task is cognitively complex/requires multiple perspectives Expected to have broader range of knowledge, expertise, & perspectives Heterogeneous groups produce higher-quality solutions for complex making problems 2) Creativity Expression of alternative perspectives can lead to Greater diversity entails relationships among people with different sets of contacts, skills, info, and experiences so they should have an enhanced capacity for creative problem solving Disadvantages People who were dissimilar to others in time of entry were less likely to communicate, resulting in lower levels of social cohesion 2) Poor social integration Heterogeneity in group tenure among work-group members lead to lower levels of social integration, which in turn resulted in higher levels of turnover 3) Poor social cohesion Essay Question #2 Mannix, E.A. & Neale, M.A. (2005). What differences make a difference? The promise and reality of diverse teams in organizations. Many organizations do not know how to manage diversity so that they
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OB final essay Qs - OB Final Exam Review Sheet Essay...

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